What do I do when the facility sends me home?

If you are sent home upon arrival:

It is the clinician’s responsibility to check their schedule often and know when they have a shift starting. They are encouraged to arrive 10-15 minutes early in order to find the hall/unit they will be working, receive shift report and prepare for the shift.

If the clinician arrives for a shift and it still shows as “Scheduled” in the Nursa App, but the facility chooses to send them home upon arrival, the clinician may be compensated for 50% of the shift. This ONLY happens when the shift is still scheduled and if the clinician arrives ON TIME for the shift. The Nursa App tracks these time stamps in the backend.

There is no guarantee that a clinician will receive compensation.

If you are sent home during the shift:

If the facility chooses to send a clinician home early during a shift, the clinician will only be paid for the time they are there unless there is some type of situation that occurs during the shift. Even if they are there for less than half of the shift, they will ONLY be paid for the time they are working at the facility.