Clinicians are now being asked to check in through the app 1 hour before and when they arrive for their shift. This is to help confirm and inform the facility user when someone is at their building. This step will not effect your shift report or payment, however, it helps to ensure proper communication from clinician to facility and vice versa.
1 hour prior to the shift, clinicians are reminded of their upcoming shift and prompted to confirm they will be there. Don't worry if it says "Waiting". The clinician is still scheduled but probably hasn't yet hit the "I'll Be There" button.
When they arrive, they are also asked to confirm they’ve arrived. You’ll receive a notification through the app that the clinician has arrived. If you don’t receive one, it doesn’t mean that the clinician has not yet arrived. They may have arrived but just forgot to check in through the app.
On the job details page, you can see both the time the clinician confirmed and arrived at your facility.